Privacy Policy

Privacy Policy

Effective Date: 20 October 2023

Welcome to Blaze Download Manager! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our software, services, and website (collectively referred to as the "Services"). We are committed to safeguarding your privacy and ensuring the security of your information. By accessing or using our Services, you agree to the terms of this Privacy Policy.

  1. Information We Collect

    2. We may collect the following types of information from you:

    • Personal Information: When you register for an account, contact us, or use our Services, we may collect information such as your name, email address, and other contact details.
    • Usage Data: We do not collect any information about how you use our Services, which includes download history as well as logs stored inside your device.
    • Device Information: We may collect information about the device you are using to access our Services such as unique device identifiers and the purpose of this is solely to assist authentication and authorization process across multiple devices.
    • Log Data: Our servers automatically record information ("Log Data") created by your use of the Services and this is only related to authentication and authorization process. This may include your IP address and other usage information.

  2. How We Use Your Information

    3. We use the collected information for various purposes, including but not limited to:

    • Sustaining the reliability of our Services
    • Providing and improving our Services.
    • Sending you updates, technical notices, and security alerts.
    • Analyzing usage patterns to enhance user experience.
    • Responding to your inquiries and providing customer support.
    • Developing new features and functionalities.

  3. Data Sharing and Disclosure

    4. We may share your information with third parties in the following situations:

    • Service Providers: We may share your information with trusted third-party service providers who assist us in operating and maintaining our Services. These providers have limited access to your information for specific tasks.
    • Legal Requirements: Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
    • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, privacy, safety, or property, or that of our users.

  4. Your Choices
    • Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.
    • Access and Correction: You can access, correct, or delete your personal information by logging into your account or contacting us.

  5. Security

    6. We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

  6. Contractual obligation

    7. If you make a purchase from our Services, you will be asked to provide your name, billing address, email and credit card information (if you have chosen credit card as payment method). We will use such information only for processing your order and to send important product specific information such as receipt, license key and invoice. The information you provide will not be used for any other commercial purposes and will not be sold, rented, leased or otherwise forwarded to any third party with the exception of our subcontractor Stripe which will process your orders, and we distribute the goods or services that you have requested.

  7. Changes to this Privacy Policy

    8. We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or through other communication methods.

  8. Contact Us

    9. If you have any questions about this Privacy Policy or our practices, please contact us at support@blazedownloadmanager.com

    By using Blaze Download Manager, you consent to the practices described in this Privacy Policy.